FAQ

Here we have a list of frequently asked questions and answers to help you​​​​​​​

SHN is one of the oldest, experienced, well-trusted and diverse Iranian Food products supplier and exporter. 
 Our company is a pioneer in the market of food products. We are proud to announce that we are a leading company in the private label / retail industry and we allow our customers to design their packaging based on demand, market rules and regulations.
We also guarantee the quality of our products with the help of our qualified quality assurance team and comprehensive quality management. Our motivation for development is the desire to satisfy the current tastes and needs of consumers. More than one exporter, we will be your consultant/agent and we will get better every day than we were yesterday.
If you are looking for Iranian food products to import, SHN is the best choice for you because of our competitive prices and our 24/7 service.​​​​​​​

Why SHN

SHN's head office is in Yazd-Iran, We have direct access to our factories in other cities and our dear customers can visit our office or our factories whenever wanted.​​​​​​​

Where are you located?

SAT –THU 8:00-18:00 IRST (GMT+3:30) Friday is the weekend in Iran, but we are always online on whatsapp 
+98 9130996900​​​​​​​

What are your opening hours?

We prefer all communications by e-mail to marketing@shn-co.com ,where your messages will route to the appropriate department. Of course, you may also use a telephone or mobile to connect us.​​​​​​​

How do we contact you?

Yes, it is possible to send samples to our dear customers. We will send any product as a sample among your requests to anywhere in the world. The sample is completely free and according to your request, can be a combination of several products, But the cost of transporting it to the destination country is on our customers. Of course, it should be noted that after receiving the sample and requesting an order from us, the amount you paid for transporting the sample will be deducted from your proforma as a discount. In case of any questions, sample inquiry or prices feel free to contact us 7/24.​​​​​​​

Is it possible to send a sample?

Prices vary based on quantity, payment, and shipping terms. Therefore prices quoted based on requests. All prices are subject to our final confirmation unless otherwise mentioned in the quotation. Mostly all prices are valid for three calendar days.​​​​​​​

How long are prices valid?


It is better to place an order on whatsapp our professional marketing team will get back at due course.​​​​​​​

How can we place orders?

We do our best to deliver the goods at the lowest possible price to our customers.it is better to check the minimum order quantity with our sales experts case by case.
Also we have good offers for the customers ordering for the first time​​​​​​​

What are your minimum order quantities?​​​​​​​

The common shipment is “by sea”. Shipment by air, couriers, post parcels can also be arranged upon request.​​​​​​​

What are your shipping terms?​​​​​​​

Yes, definitely. By consulting with our export expertise, we’re happy to discuss and present available options based on different factors such as your local market demands and delivery methods. Once you’ve shortlisted the products you’re interested in, we will arrange samples for you to test and verify the particularity of the product .​​​​​​​

Will I receive options/advice to help me choose the product (s) I want?​​​​​​​

Yes. it is possible.You can order your products with your desired packaging and label.​​​​​​​

Is it possible to work with private label?​​​​​​​

Send request

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Please feel free to send your inquiry 7/24 , we will get back to you asap . The whole team is at your disposa​​​​​​​​​​​​​​​​​​​​​l.

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